Posted on 12th December 2016 by Fleur Murphy
Stressed about filling your appointment book after the festive period? With clients away on holiday, or simply in recovery from festive over-spending, the ‘quiet’ season has become notorious with salon and spa owners everywhere.
Posted on 9th July 2015 by Paul Rose
Creating a great online presence might not be at the top of your to-do list, but perhaps it should be. It's easier than you think – as long as you avoid these common mistakes.
Posted on 25th September 2014 by Antony Whitaker
I remember the day when I first got computerised at the front desk – the amazing feeling of control and order all those reports gave me. The problem was that like so many salon owners I didn’t know what do with all the information except look at it.
Posted on 3rd April 2014 by Kathryn Murran
You know your potential clients are searching for your services online, but do you know what drives them to choose you over your competitor around the corner?
Being found online is only half the battle – you also need to get people through the door. Here are our top tips for converting web traffic into new customers for your business.
Posted on 23rd August 2013 by Eric Perera
Communicating with clients comes down to speaking their language, and increasingly that doesn't involve a phone call. These days, is calling your clients a way to keep things personal, or is it just plain intrusive?
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