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How to Boost Post-Christmas Bookings

Posted on 12th December 2016 by Fleur Murphy

Post Christmas

Stressed about filling your appointment book after the festive period? With clients away on holiday, or simply in recovery from festive over-spending, the ‘quiet’ season has become notorious with salon and spa owners everywhere.

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Online mistakes you might not know you’re making

Posted on 9th July 2015 by Paul Rose

Online Mistake Thumb

Creating a great online presence might not be at the top of your to-do list, but perhaps it should be. It's easier than you think – as long as you avoid these common mistakes.

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Knowing Your Numbers

Posted on 25th September 2014 by Antony Whitaker

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I remember the day when I first got computerised at the front desk – the amazing feeling of control and order all those reports gave me. The problem was that like so many salon owners I didn’t know what do with all the information except look at it.

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Converting web traffic to sales

Posted on 3rd April 2014 by Kathryn Murran

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You know your potential clients are searching for your services online, but do you know what drives them to choose you over your competitor around the corner?

Being found online is only half the battle – you also need to get people through the door. Here are our top tips for converting web traffic into new customers for your business.

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Why people hate calling

Posted on 23rd August 2013 by Eric Perera

Why People Hate Calling Image

Communicating with clients comes down to speaking their language, and increasingly that doesn't involve a phone call. These days, is calling your clients a way to keep things personal, or is it just plain intrusive?

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