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“We needed an intuitive, streamlined booking and upfront payment system to support our business growth and improve our admin efficiency.”

Kimberley Martini - Eternal Skin

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Eternal Skin - Upfront Payments

Goal

“We needed an intuitive, streamlined booking and upfront payment system to support our business growth and improve our admin efficiency.”

Kimberley Martini - Eternal Skin

Solution

In July 2015, Eternal Skin implemented upfront payments within BookME to support their booking policy, which requires clients to pay a 50% deposit when they book a service.

Since launching upfront payments, Eternal Skin has completely eliminated no shows. Using upfront payments has helped Eternal Skin to roster staff more efficiently and allows management to predict future revenue with confidence.

"As a business owner, I love that we have added revenue to our bottom line that we may have previously missed out on, as well as reducing the admin time involved in calling clients to ask for deposits."

£4,862.50

140

£34.73

TOTAL UPFRONT PAYMENTS COLLECTED BOOKINGS WITH UPFRONT PAYMENTS THE AVERAGE AMOUNT PAID UPFRONT

£4,862.50

TOTAL UPFRONT PAYMENTS COLLECTED

140

BOOKINGS WITH UPFRONT PAYMENTS

£34.73

THE AVERAGE AMOUNT PAID UPFRONT

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