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KB2224 - Client has too many Club Points


Category: Configuration - Software Added: 24/06/2004
Article Rating: (0.0) By: 0 users Views: 2472
Article#: KB2224
Article Date: 25/02/02
Version: N/A

Problem:
If a client had redeemed most of their points and now all of a sudden it is appearing at Point of Sale and on the receipt, that the client has more points than they should.

Solution:
1. Check to ensure the client is in the correct club

2. Check to ensure the club is setup to accumulate the correct number of Points on Services, Products & Sundry items

3. Check to ensure the Payment Type is still associated to the correct Club, if these settings are altered it effects the points the client had redeemed.
   
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