Surebiz
Surebiz is Shortcuts’ complete maintenance package,
entitling you to free upgrades for the length of your subscription, so you
can rest assured you’re kept up to speed with our latest technological advancements.
As a Surebiz client you will support us to continue developing new upgrades
as we strive to move forward and keep up with the ever changing demands
of growing salons and spas. Not only do upgrades include major and exciting
new features, but from feedback, small improvements and fixes, have made the entire
system more reliable increasing business efficiency.
Your Surebiz subscription also provides you with unlimited* Helpdesk
support including computer dial-ins and other exclusivities#.
Shortcuts’ worldwide network of helpdesk staff is
available every business day to guide you through any technical questions.
The included
support feature in Shortcuts provides you with all the information a helpdesk
technician requires, making support calls fast and thorough. Plus, we are
constantly updating our system to decrease wait times.
For all your hardware and training needs, your dedicated reseller is only
a phone call away. Your reseller will install, train and configure your
Shortcuts system to ensure a smooth and easy transition to Shortcuts with
minimal disruption to your business.
* Fair use policy applies # Vary each year
Specifically, your Surebiz subscription entitles you to:
- All upgrades and new releases developed by Shortcuts within
your Surebiz subscription period.
- Free patches, updates, new additions and improvements
to the functionality of Shortcuts.
Plus:
- Unlimited* hours of helpdesk telephone support for enquiries
regarding any of the Shortcuts Solutions
- Unlimited* Dial-ins to fix errors remotely from the national
Helpdesk. This is done using PcAnywhere, via a modem link.
Don’t get left behind in the technology race. Ensure your most vital
business tool is updated to continue increasing your business’ efficiency.
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