Shortcuts answers your burning GDPR questions
Change is coming to the way you collect and use your clients’ data. GDPR, or General Data Protection Regulation, will come into effect on May 25th and affects businesses across the UK from all industries, including the salon, spa and barber industry. We know it can be tricky to keep…
Mar / 12 / 2018Read More
If you answer YES to any of the following 3 questions
If you answer YES to any of the following 3 questions, then I’ve got something I want to give see as I think you’re going to absolutely love it! The questions are these: Have you got staff problems? Could it be because you’re too busy looking after clients to manage…
Mar / 07 / 2018Read More
How to grow your very own A-Team
“We’re a people business.” This phrase is so, so true! Your clients mean everything to your salon, spa or barber business and focusing on their experience is always top priority. But don’t forget your staff are also a huge part of your success.
Feb / 12 / 2018Read More
Build the perfect team to tackle 2018
Building the perfect team is no easy feat. It takes a lot of blood, sweat and tears to find that sweet, sweet harmony of personalities. So what are some things to keep in mind when building and perfecting your team to help you tackle the big ’18 in style?
Feb / 08 / 2018Read More
7 Reasons why your clients leave
I carry out feedback projects for salons and spas frequently and as a third party, clients are much more forthcoming and honest with their feedback than when salons try to capture this information first hand. When clients leave, and take their business elsewhere lots of salons and spas want to…
Jan / 18 / 2018Read More