Skip to main content

All resources

Blog

Why do salon owners put off increasing their prices?

Posted on 3rd May 2016 by Steve Hilliard It’s a fair question if you think about it. As a salon owner you hopefully love your work, love your staff, love your brand and you love your clients! With so much love flying around, why would you be afraid of putting your prices up? The most common answer I’m given when I ask salon owners this question is … “because I’m afraid of upsetting or even losing my clients.” With the provision that you’re good enough at what you do, you might well lose a few customers if you put your prices up, but trust me when I say … these are ones you needed to lose anyway and the additional profit you make from your higher prices will make up for the few clients you lose, many times over. Plus if you train your team to introduce a level down so the price stays around the same. Your most common service is probably a cut & finish with your most common colour service probably partial and tinting roots. These would be the services you should increase and see how much…
Shortcuts
May 3, 2016
Blog

Anna’s formula for success

"These days, my role is essentially to ensure the business continues to move forward. This includes training and nurturing staff to help them perform at their very best, overseeing the financial management of the business, and strategic marketing."
Shortcuts
April 21, 2016
Deep cleanse your databaseWebinar

Deep cleanse your database

Keeping your database as neat as a pin is a must when it comes to communicating effectively with your clients. It will enable you to create more effective and targeted marketing campaigns, and help you provide better customer service.
Shortcuts
April 18, 2016
Blog

Converting web traffic to sales

You know your potential clients are searching for your services online. Being found online is only half the battle – you also need to get people through the door. Here are our top tips for converting web traffic into new customers for your business.
Shortcuts
April 3, 2016
Blog

What makes great marketing?

With the rise of social media and new technologies, is email marketing dead? If you look at the latest research, the answer is absolutely not – but it is changing. Read on to learn all about what makes great marketing – including the ever-thriving email marketing.
Shortcuts
March 30, 2016
Stock Management 101Webinar

Stock Management 101

Your ability to manage your stock effectively has a dramatic impact on your bottom line. Check out this webinar to learn about the Shortcuts tools that are designed to simplify the process.
Shortcuts
March 21, 2016
Blog

Make your dreams a reality in 2016

Dreaming of a bigger, better, more successful business? The key to staying on track isn't just to hope for the best. Follow these simple goal-setting tips and turn your wishes into reality!
Shortcuts
February 18, 2016