Building my business / Growing my tribe

The Mobile Guest App just got even better

Caitlin Adamson Jul / 19 / 2017

You already know your guests can’t resist a good pampering, but sometimes they also want to share the love and luxury with their friends and family.

Luckily, we’ve just launched a new feature that lets them do just that! With the Mobile Guest App, your guests can now book an appointment on behalf of someone else. You can learn all about it in this quick video.

So when exactly will they need to snap up an appointment for another person?

The relationship: their child

Kids these days aren’t just tech savvy – they’re tech geniuses! We have no doubt that some five-year-olds could book their own haircut using the My Guest App if that’s what their little hearts’ desired. In saying that, it’s probably best if the grown-ups take over here so the kids can get back to their fidget spinners.

With kids on the scene, parents are often juggling competing priorities, so what do they do when they’re strapped for time and need an appointment pronto? The answer is at their fingertips.

Let’s set the scene. It’s 7pm, and they’re rummaging through their primary schooler’s backpack when they find a crumpled up reminder letter from the school. Class photos are this week and their child’s hair is well overdue for a trim. Your salon closed hours ago, but it’s no drama – they simply open your Mobile Guest App and book an appointment for their child in their desired timeslot.

The relationship: an elderly relative

The elderly appreciate a pampering just as much as anyone else but, for any number of reasons, they may not feel comfortable with making their own appointment. Perhaps they have trouble hearing over the phone, maybe the digital world – particularly the online booking realm – is one they find overwhelming, or maybe they can’t afford to treat themselves to their favourite services.

This is where their relative or carer swoops in to help them out by booking an appointment on their behalf in the Mobile Guest App. They can even select a preferred employee, and can have peace of mind that their elderly relative is well looked after.

The relationship: a fabulous friend

Who doesn’t love to be gifted with a touch of pampering every now and then? Special occasions give the perfect excuse to snap up some appointments for besties. Birthdays are the best time for friends to book in a spa day for the birthday gal (or guy)!

They can enjoy the benefits of a convenient and easy-breezy booking process in the Mobile Guest App, even if they only want a simple social outing to get a mani with their besties. All they need to do upon booking on behalf of someone else is select their relationship to the person, their preferred employee, and the time. Simple!

Caitlin Adamson
Caitlin Adamson
Caitlin Adamson is a passionate creative and analytical thinker who brings her love for the written word to the marketing world. She brings her fresh outlook to the Shortcuts team and strives to create strategic and engaging collateral to help salons, spas, clinics and barbers to tackle their business endeavours with confidence.

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