Shortcuts Fusion

Latest Shortcuts Fusion improvements 7.17

Brooke Morkham-Calvert May / 08 / 2018

Check out the latest updates to Shortcuts Fusion!
These changes affect your cloud-based (S.M.A.R.T. System) features only.

Updates effective from: 14th May 2018

Version 7.17

What’s New

General (customer communication)

  • Your customers will now be able update their communication preferences via a centralized page. Customers will access this page from receiving the following communications;
    • Appointment Acknowledgements
    • Online Booking confirmation
    • Ratings and Reviews
    • Loyalty & Membership notifications
  • We have updated the unsubscribe message on email confirmations


  • Customer setup screen has communication preferences and manditory fields
  • You will now be able to upsell a product or service via the Point of Sale
  • Resource security permission has been added
  • You can now configure your staff and their logins via the Employee setup screen
  • Levels and capabilities associated with any given Appointment Book filter will now be shown on the Filter Options sidebar

Online Services

  • If a guest is deleted from the point of sale system, the clients record will also be removed all Online Services

Online Booking

  • Customer card has been modified to reflect monitory fields and communication preferences
  • Terms and conditions have been updated
  • Booking confirmation email have been enhanced to now allow users to choose their communication Preferences via the unsubscribe Link


  • Users will now be able to delete their profile
  • A new popup dialogue, displaying the privacy policy and acceptance fields, will now be shown to any customers that have not yet accepted the MyLocalSalon Privacy Policy
  • Terms and conditions have been updated in the customer registration screen
  • Privacy Statement has been updated
  • Booking confirmation email have been enhanced to now allow users to choose their communication Preferences via the unsubscribe Link.

Memberships & Loyalty

  • Email notification configuration now has a mandatory communication preferences place holder link
  • Guests will now be able to update their communication preferences via the unsubscribe link on all email notifications


  • A Guest can now access a business Privacy Policy via the Customer profile and except it

Self Check-in

  • Guests will now be able to read a business privacy policy and update their consent when checking in

Resolved issues


  • Performance improvements have been made to reduce the time it takes for the appointment book to load
  • “Find Duplicate Clients” feature will now update a customer card as normal when a duplicate customer is identified at another location.
  • Synchronisation errors will no longer occur after restoring a Fusion backup
  • A scroll bar has been added to the ‘tasks’ list
  • Visit notes can be accessed and updated
  • Multi-block appointments will now be booked in the correct order in Safari
  • Appointment book filter, employee list will now only show employees who are displayed in the appointment book
  • Improvements have been made to booking multi-block services via the appointment sidebar
  • Performance improvements have been made to reduce screen load times and increase responsiveness

Upfront Payments

  • Guest receipts will now display the appointments booking date
  • Within the stripe dashboard, the stripe description for an upfront payment received will display “Deposit for booking” followed by the appointment booking
  • Payments will now be applied correctly to appointments and reflected in the point of sale
  • Payments will now be displayed in the correct currency as per the sites stripe account settings
  • Users can now access the Upfront Payments screen within the SMART console and configure settings
  • Guests can now successfully use the ‘Remove card’ button with in the App
  • ‘Pay and confirm’ button will no longer be disabled when making a booking
  • The error message displayed to the guest when a card is declined when making the payment has been updated

Online CIC Forms

  • PIN timeout has been modified to 30minutes. SMART console timeout has been modified to 24 hours.
  • Improvements have been made to the saving process to ignore unchanged phone numbers
  • Guests will be able to sign within the signature field using Chrome on an android tablet
  • The invalid “Form Accepted” message box will not be displayed when cancelling a form
  • “This client is not available for online modification” will now be displayed if a guest’s record hasn’t synced to Online services
  • Disabled page refreshing when scrolling pass the top of the form
  • Visit notes entered will now appear on the guest’s appointment schedule in Fusion
  • Capture photo and image logo are now translated for Spanish Language
  • The following text button have been updated;
    • Client history string > History & Notes
    • Client entry string > Client Mode
    • Edit client string > Employee Mode

Online Reporting

  • Performance improvements have been made to the way statistics are generated


  • Users can now make a successful booking on the MyLocalSalon website
  • Improvements have been made to synchronising, displaying reviews, opening-hours and site availability metrics

Online Booking

  • Dates selector has been corrected to show today’s date on selection. The display of days/dates are now aligned in the calendar display
  • Customers are now able to make an Online Booking even if they have multiple accounts with one company
  • Emails will now be sent in the correct language

Sales Force

  • SMS message format and integration has been updated


  • ‘Link a new client’ screen has been modified to contain the following fields: Relationship, first name, last name, email address, date of birth and mobile phone
  • SMS verification will send correctly when setting up Loyalty
  • When a guest selects ‘sign me up’ within the loyalty tile, then selects the back button they will be navigated back to the home screen/previous screen
  • When adding an existing card within the loyalty tile, you will now be informed that a card number is required if the card field is left blank
  • Guests will now be navigated back to the previous screen, when selecting the back button within the ‘Enter Verification Code’ screen
  • Loyalty’s last updated balance date and time will now show the correct format
  • SMART Console users will now be able to access the mysalonapp tile without an error been displayed


  • Loyalty in the App will now display points balance and rewards expiry in the history screen
  • Improvements have been made to the performance of Loyalty points accrual and generating the monthly loyalty statement
  • Users will now be able to successfully link a client’s loyalty card to multiple sites under the same company


  • Company Managers will now be able to access the Spotlight feature as expected
  • When posting a ratings review to Facebook, company logos will now be displayed correctly

Brooke Morkham-Calvert
Brooke Morkham-Calvert
Evolution Specialist and trainer extraordinaire, Brooke Morkham-Calvert is dedicated to providing Shortcuts clients with the support they need to make using Shortcuts as easy as possible. Having worked at Shortcuts for more than twelve years, Brooke knows the software inside and out, and has all the insider tips and tricks on how to get the most out of Shortcuts.