Appointment Book Training

Discover how to change, resize, reschedule and recur appointments and even group appointments together, saving you time when you need it most.

Learn how to quickly check out clients, sell products and services, apply discounts and more.

You will learn how to:

– New Features on your appointment book.
-Use the wait List
– Moving Appointments and different view
– Use filters


Using Shortcuts Anywhere, Digital Forms and Scorecard

Why restrict yourself to the front desk when you can deliver seamless service to your guests from anywhere in your business? Book them in for their next visit, check their client history and more, all from the convenience of your phone or tablet.

Also let your clients simply enter their details on a phone or tablet using digital Client Information Cards. You’ll never have to worry about data entry mistakes again.

You will learn how to:

– Set up Shortcuts Anywhere on your phone and tablet
– Set up staff and security
– Use Digital Client Information Cards (CICs) features
– Track your business using Scorecard


Online Booking and Ratings & Reviews

Learn how to capture every client by letting them book online when it suits them. You can even cut back no-shows by asking them to pay when they book.

Discover how to automatically email your clients after they visit asking for their feedback, and share positive reviews on your website, social media page and mylocalsalon profile.

– Shortcuts settings and Capabilities
– Shortcuts Console Settings
– My Local Salon Page
– Link to Facebook & Instagram (adding buttons to business pages)
– Hints to promote online booking such as on your answer phone and posting on social media

set forget

Set and Forget Marketing

Is it possible to promote your business without lifting a finger? Yes, actually, it is! Learn how to set up your SMS and email marketing campaigns and they will automatically deliver personalised communications throughout the year.

You will learn how to:

– Create a template
– Insert company details and inserting social media links
– Send both ongoing and once only campaigns and linking them to social media
– Target specific clients in Shortcuts
– SMS marketing


Check out all the awesome

shortcuts software blog three vital steps for a perfect client experience
Blog / Growing my tribe

3 vital steps for a perfect client experience

Your guests visit you because they want to look good, so they will be seeking your advice and expertise. But how can you leave them feeling truly radiant, and make them want to recommend your business to everyone they know?
Mar / 01 / 2017
Michelle Blake
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GDPR Shortcuts Blog
Blog / The latest news

Shortcuts answers your burning GDPR questions

Change is coming to the way you collect and use your clients’ data. GDPR, or General Data Protection Regulation, will come into effect on May 25th and affects businesses across the UK from all industries, including the salon, spa and barber industry. We know it can be tricky to keep…
Mar / 12 / 2018
Caitlin Adamson
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Steve Hilliard 3 questions
Blog / Building my business

If you answer YES to any of the following 3 questions

If you answer YES to any of the following 3 questions, then I’ve got something I want to give see as I think you’re going to absolutely love it! The questions are these: Have you got staff problems? Could it be because you’re too busy looking after clients to manage…
Mar / 07 / 2018
Steve Hillard
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