Building my business

The new way to leave a tip

Renate Kalnina Jun / 01 / 2017
shortcuts software blog automate your business for peace of mind

Did you know that 87%of Brits tip and 74% consider themselves generous tippers?

Today – we can pay for most things with plastic except those we appreciate and make our day. We are slowly becoming a cashless society and the service industry is missing out. Waiters, bartenders taxi-drivers seem to still get a cash tip but we have find that many companies in the hair and beauty industry do not seem to get their fair share. How well is your salon performing in the tipping war? Do you and your staff get the tips their good service deserves?

If your answer is ‘no’, ‘maybe’ or ‘I don’t know’ then more than likely it is either:

1. Your customers simply do not always have the cash to leave a tip.

or:

2. Your business does not facilitate tipping via card machines because according to HMRC guidelines, as soon as gratuity goes through the business, the proprietor is liable to run PAYE for everyone who benefits from these tips. Not only an administrative cost occurs but the staff and the business have to pay National Insurance on tips because the transaction has been processed via card machine.

Gratuu are changing the way we tip.

Now your customers have an alternative way to tip – directly in yours or your staff’s bank accounts via their mobile device.

They can either send a tip to a single member of staff or to an automated ‘virtual tip-jar’ if your staff share their tips.

It is free to implement in your business and it only takes few minutes for staff to sign up.

Yes, it is as easy as it sounds.

Contact Gratuu to find out more.

“I love this idea! The art of tipping is disappearing for various reasons. Many customers want to tip but don’t have the cash and we can’t take tips on card machine.”

– Fiona of Urban Angels Didsbury hairdressers

“We are pleased to be an active participant in the development of a service that can create an improved customer experience for our clients.”

– Roxy the owner of Rox Men’s Salon


Renate Kalnina
Renate Kalnina is the founder of tipping app Gratuu. Gratuu is aimed at the service industry to address fair tipping and is the only platform that lets you send and receive tips directly to and from a bank account via mobile. For more information visit www.gratuu.com

two hairdressers with clients
Webinar / Creating a dream team / How to use Shortcuts

How to grow your very own A-Team

Don’t forget your staff are also a huge part of your success. Whether you already have a solid team to back you up or you’re still working on finding the sweet spot, there are a few things to keep in mind to grow your A-Team: Ongoing training programmes Progression and…
Feb / 14 / 2018
Luke Wilkinson
Read More
Blog / Creating a dream team

How to grow your very own A-Team

“We’re a people business.” This phrase is so, so true! Your clients mean everything to your salon, spa or barber business and focusing on their experience is always top priority. But don’t forget your staff are also a huge part of your success.
Feb / 12 / 2018
Caitlin Adamson
Read More
A Team
Blog / Creating a dream team

Build the perfect team to tackle 2018

Building the perfect team is no easy feat. It takes a lot of blood, sweat and tears to find that sweet, sweet harmony of personalities. So what are some things to keep in mind when building and perfecting your team to help you tackle the big ’18 in style?
Feb / 08 / 2018
Caitlin Adamson
Read More