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FAQs About Our Salon Software: Is Shortcuts Difficult To Use?

With so many barbers and salon software options out there, it’s difficult to know which one is right for your business.

It can also seem overwhelming to use your software to the best of its ability. For this reason, a question ‌we get asked frequently; ‘Is Shortcuts easy to use?’

We thought we’d answer that question below and cover some of the great, easy-to-use features Shortcut’s Software offers.

Easy to navigate display and functionality

Running a salon or barber business can be challenging. Juggling client appointments, managing staff, and keeping clients happy is hard enough, let alone if you have software that’s difficult to use, clunky or time-consuming.

This is precisely why we made the latest version of our software display easier to navigate. It features large and modern icons and a clear and bright theme inspired by tech giants.

Our unique one-touch action buttons also mean you don’t have to right-click through to make changes – most actions can be done with one click!

Needless to say, all of these changes are designed to save you time so you can get back to what you do best, looking after your clients and staff.

Seamless appointment management

Most people don’t want to pick up the phone to make an appointment. In fact, a recent survey showed that 70% of people said they would prefer to make appointments online, whereas 22% said they would prefer to phone. A startling figure!

Allowing your customers to book online also captures those people who can only make appointments outside of your salon opening hours, such as weekends and evenings.

It is also important to consider those clients who are last-minute planners, such as walk-ins, to ensure you’re still giving them a great experience.

Our walk-in manager tool has been updated to allow for easy last-minute bookings and give you a bird’s-eye view of wait times so you can manage your client’s expectations better. Plus, with our combined single view display, you can easily see all of your appointments in one place.

Search for clients easily

Building a relationship with your clients is important. You want them to feel valued by your business and part of your salon or barber family wherever they go.

For this reason, we’ve made it easier to search for clients across multiple locations. With Shortcuts, you can simply search by name, email, or phone number across all your salons in one place.

Easy reporting and salon management accounting

If you are still spending hours reconciling your accounts after hours, it might be time for a change.

Our reporting feature allows you to easily track your cash flow and see where your strengths and weaknesses are in your salon. Our cloud reporting system also displays this information in a clear and easy-to-understand way.

We share some great tips on accounting tips for your business here.

Access to 24/7 support and team training

Using new salon software can seem daunting at first, but you are never alone with Shortcuts.

Our 24/7 helpdesk team is always on hand to help and allows you to speak to a real person who cares about your business, no matter the time of day. We will also support you with your setup and ensure the package you choose works for you and your team.

Our experienced educators will guide you through the system and be there to answer any ‌questions you have. You will also get access to our online training vault to help you or your team upskill and get a better understanding of our software.

In conclusion

Using salon software can seem overwhelming at first, but it doesn’t have to be that way. Shortcuts software offers easy-to-navigate displays and features and free 24/7 support, which will have your salon set up for success in no time.

If you would like to find out more about our software, get in touch with us here.

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