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The Client Relationship

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Relationships 101

Has a client ever revealed something big to you while in the chair? Or said something that made you feel uncomfortable? Relationships in hair and beauty are unlike any other industry. So we set out to hear first-hand how some business owners manage them.

We chat to:

Estelle Carroll — salon owner and coach with Zing.

Tarryn Cherniayeff — hairdresser and owner of Bondi salon Mob Hair.

We’re keen to know… How do you manage client relationships in your business? Follow The Grit Behind the Glam on Instagram and give us your thoughts!

Managing Client Relationships The Grit Behind the Glam | Shortcuts

James Hanlon

James is a freelance writer, social media manager and marketer, he's been lucky enough to work with loads of inspiring startups and small businesses.