Building my business / Inspiration

How Cancellation Fees Will Help Your Salon Cash Flow

Hayley Tait Aug / 20 / 2020

cancellation fees improve cash flow

Your cash flow predictions for the year, much like anything else, are a bit like having a crystal ball. They help you to take a blurred look into the future and predict if or when you could run out of cash, or even better, have loads of money! Cash is the very thing that keeps your company going. It allows you to pay your staff, gives you the means to do great things for your clients, and for obvious reasons, you need to have enough cash flowing through your business to survive and thrive.

But, did you know, the average salon loses over £25,000 in revenue from no-shows and cancellations each year? Not only will this negatively impact your cash flow predictions, but you’ll also be kissing goodbye to so much cash when there’s something you can do about it!

We have a handy new feature that’s going to reduce your no-shows and cancellations, keeping your cash flow predictions on the right track. You’re going to love it!

Introducing Cancellation Fees

Cancellation Fees is here to save the day when your client bails at the last minute.

Work it Your Way & Stop losing £££

Cancellation Fees are super-flexible, so you can adapt it to work the way that is going to reap the rewards for your business. This feature provides you with the opportunity to charge guests who cancel at the last minute, or who don’t show up for their appointments. This fully configurable feature is easy to set up and gives you the flexibility to choose exactly when and how cancellation fees are charged.

Banish no-shows

This is a great way to reduce no-shows, as guests are more likely to show up for their appointment if they have already provided their credit card details and are aware of your cancellations policy.  This is the perfect way to increase revenue and ensure your team is always working efficiently.

It’s as simple as that!

Now your cash flow predictions that you did at the beginning of the year will be much more accurate, and you don’t need to worry about big losses from cancellations and no-shows!


Hayley Tait
Hayley Tait

Related articles

Blog / Building my business

11 SMS Best Practice Tips from Message Media

SMS marketing is one of THE most powerful forms of marketing in your toolkit. The pros at Message Media (AKA Shortcuts’ fab SMS provider) say that 90% of text messages are read within 90 seconds. Heck, that’s quick! Straight from the horse’s mouth, we’re delivering all of Message Media’s best practice tips for sending effective SMS campaigns.
Jun / 09 / 2020
Hayley Tait
Read More
no more no shows
Blog / Building my business / Inspiration

No more no-shows: How to fill your schedules and keep them filled

Did you know, the average salon loses over £25,000 in revenue from no-shows and cancellations each year? Would you willingly kiss goodbye to so much cash, knowing there was something you could do about it? Let’s take a look at our top features that will help to cut your no-shows in half.
Jul / 21 / 2020
Hayley Tait
Read More
Blog / Building my business / Inspiration

Re-imagining a top shelf experience in the new normal

Wondering how you can adapt to be your best reinvented self in this new-normal world? There are so many things the new-normal changes in the client experience – from social distancing, to disposable Styrofoam coffee cups (yeah, we’re not a fan either). So how can you adapt to these new-normal changes – that feel a little strange right now – to continue to deliver the top-shelf experience you strive for?
Jul / 06 / 2020
caitlinshortcuts
Read More