There are many reasons for drops in staff performance, and the solution to remedying this is certainly not a one size fits all.
That’s where our Salon Employee Management Software comes in. Knowing the ins and outs of your employees’ performance is essential in salon staff management, equipping you with the necessary information to best support each individual.
Keep reading to find out how to take the stress out of managing a team and get the best out of your staff.
What is Shortcuts Employee Management Software?
Before we get into those all-important tips, let us first introduce you to our Employee Management software. Our experts created this feature because we know all too well how challenging it can be to successfully run a salon business and also manage and motivate your salon staff.
With Shortcuts software, you can have all the essential information you need about your staff at your fingertips. You can keep an eye on their retail upsell, attendance, and more; so you know which conversations to start and when.
Motivating your employees is imperative if you want them to perform at their best, but it’s near impossible to do this without a) knowing how they’re currently performing and b) having quantitative data to monitor their progress.
With our Employee Management feature, you’ll be empowered with the insights to improve and maintain your staff performance.
So let’s get to it; here are three ways to improve your employee’s performance with Shortcuts Employee Management Software.
3 Ways To Improve Staff Performance
Set development goals
We all need something to work towards to keep us motivated, and this is a vital part of your role when it comes to effectively managing your staff. Whilst it’s your employee’s responsibility to do the work and meet you halfway, fostering an environment where striving for improvement is encouraged can bring the best out of your team, which will serve them and your business.
If you’ve noticed that your staff have become disengaged or they’re not fulfilling their potential, setting clear goals is a way to give them a sense of purpose by having something to work towards.
This is also an opportunity to make them feel valued by showing that you care about their progress and development. The key is to ensure they have a say in setting their goals. To be successful in achieving them, they have to want to make it happen.
Salon staff goal examples
- Improving retail sales – Selling X amount of retail products per week
- Getting a promotion – Undertaking X training
- Boosting client retention – Sign X amount of clients up to a loyalty program per month
- Improving customer service – Carrying out an in-depth consultation with every client
Using our Employee Management feature, you can assign these goals to your team members and keep track of their progress.
You’ll also be able to pick up on any patterns that may be helping or hindering their performance, for example, if their progress drops during busy periods or picks up when working with certain team members.
As a salon owner, having staff members who are motivated and working towards goals will contribute to the overall success of your business.
Identify areas of improvement
When you’re busy running a salon, it can be difficult to stay on top of staff performance and know who’s doing well, who’s struggling, and why. Identifying areas of improvement can not only help boost job satisfaction and staff retention, but it can also improve the level of service your team provides.
By using Shortcuts Employee Management software, you can keep track of your team’s performance to know when they may require additional support before issues and setbacks manifest into bigger problems. Instead, you can help them to build skills in areas they’re struggling in.
Recognising these gaps can help you to get a better grasp on why your employees are underperforming. The most effective way of managing this is by regularly analysing progress and discussing this with your team in performance reviews.
You’ll be well equipped to address these issues with the data provided by our Employee Management feature so you can discuss these with your employee and get to the root cause. For example, do they need more training, has there been some conflict between team members, or does there need to be more collaboration within the team?
Incentivise and reward
Implementing salon staff incentives is another effective method to help your team to stay motivated and improve performance. With the right incentives, your staff are more likely to feel inspired and driven to take more initiative and go the extra mile.
Along with providing motivation, this is also an approach salon owners and managers can take to show that they value hard work.
You can consider offering your staff enticing incentives to recognise and celebrate them when they go above and beyond to perform highly and succeed.
With the Shortcuts Employee Management feature, you can easily keep track of your various incentive programs. See how your staff are progressing so you can reward them for their hard work and dedication.
Examples of incentives to keep your staff motivated
- Additional time off
- Gift vouchers
- Monetary bonuses
- Free lunch
- Professional development opportunities
Improve Staff Performance With Shortcuts
Take the stress and guesswork out of managing your team to get the best out of them with Shortcuts Employee Management Software.
With your staff performing at their best, your business will flourish in many ways, such as boosting client retention, because your team is motivated to provide every client with a first-class service.
If you’re a salon manager or business owner looking for ways to make your team the best it’s ever been, get in touch with our expert team.