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What makes great marketing?

Posted on 30th March 2015 by Madeline Maguire

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With the rise of social media, is email marketing dead? If you look at the latest research, the answer is absolutely not – but it is changing.

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Your Checkout Checklist

Posted on 3rd March 2015 by Madeline Maguire

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A professional checkout should be the cherry on top of a great experience. Get it right, and you’ll not only impress your clients, but you’ll increase your profits too. To help you lift your front desk game, here’s our handy checkout checklist.

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Your front desk superstar

Posted on 3rd February 2015 by Paul Rose

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I’m the hostess with the mostest, the front-of-house superstar whom everyone relies on to keep the wheels of the business turning. I run the reception desk like a well-oiled machine, and am always conscious that this is where the client experience begins...

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Our top five Fusion features

Posted on 7th January 2015 by Fleur Murphy

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There’s been a certain buzz about the Shortcuts office this week – and it’s not just the thrill of being back at work after the festive season that has the team excited.

The release of Shortcuts Fusion is gaining momentum, as more and more businesses take advantage of the amazing features this new version has to offer.

We took some time out to chat with Beth, our Education Manager, and discovered what the hype is all about.

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Top 10 Metrics for Chains

Posted on 17th November 2014 by Debbie Miller

Top 10 Business Metrics

Are you guilty of spending too much time working IN rather than ON your businesses? It’s so easy to get caught up in the chaos of day-to-day life and the immediate tasks at hand that many of us tend to lose sight of the bigger picture.

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